常見問題 FAQ

Cordial Physiotherapy 德延針灸物理治療位於九龍油麻地彌敦道518-520號彌敦行16樓D室，港鐵油麻地站D出口步行1分鐘。診所由香港註冊物理治療師暨註冊護士主理，持有香港理工大學物理治療學碩士學位，並為香港物理治療學會認可針灸治療師，提供中西結合的個人化治療，拒絕工廠式「做機」。

Cordial Physiotherapy is located at Flat D, 16/F, Nathan Tower, 518-520Nathan Road, Yau Ma Tei — a 1-minute walk from Yau Ma Tei MTR Station Exit D. The clinic is led by a Hong Kong registered physiotherapist and registered nurse holding a Master's in Physiotherapy from PolyU, and an HKPA-accredited acupuncture practitioner, offering personalized East-meets-West treatment rather than factory-style sessions.

物理治療師會先透過評估（包括肌肉骨骼、神經系統檢查）找出痛症根源，再制定個人化治療方案，結合手法治療、針灸、儀器治療及復康運動。中醫推拿則較着重經絡氣血疏通。

Physiotherapy begins with a structured assessment — includingmusculoskeletal and neurological checks plus AI postural analysis — to  identify the root cause of pain, followed by a personalized plan combining manual therapy, acupuncture, modalities, and rehabilitation exercises. Tui-na focuses more on meridian and energy flow. 

可以。我們提供之收據可用作申請公司醫療保險或個人意外保險理賠，惟部分保單可能需要連同醫生轉介信方可理賠，詳情建議您向保險公司確認您個人保單的承保範圍。

如您的保單需要醫生轉介信，我們合作的普通科醫生可提供視像會診，即時發出轉介信及收據，毋須額外跑一趟診所。如有需要，我們可以幫您安排，於物理治療前先視像見醫生。歡迎WhatsApp查詢及預約。

Yes. Receipts from our clinic can generally be used for company medical insurance or personal accident insurance claims, though some policies may require a doctor's referral letter to process the claim — we recommend confirming your specific policy's coverage with your insurer. If your policy requires a doctor's referral, our partner general practitioner can conduct a video consultation and issue the referral letter and receipt on the spot, with no need for an extra in-person visit. We're happy to help arrange this video consultation before your physiotherapy session — just WhatsApp us to book.

建議穿著寬鬆衣物方便檢查及治療（如需要，診所亦會提供）。首次就診建議預留充足時間作詳細評估，包括病歷查詢、體格檢查, 進行治療，治療師會因應您的情況解釋成因及制定個人化治療方案，時間約60 分鐘 。 

Loose, comfortable clothing is recommended for assessment and treatment (spare clothing is also available at the clinic if needed). Please allow sufficient time for your first visit, which includes a detailed history review, physical examination, and treatment. The physiotherapist will then explain the likely cause of your condition and design apersonalized treatment plan.

因應個人痛症嚴重程度、病史長短及身體狀況，所需治療次數因人而異。治療師會喺評估後，向您解釋預期治療進度及大約所需次數，並透過階段性檢視，確保治療方向有效，避免不必要的長期治療。部分病人於首兩次治療已感到明顯紓緩，但根治痛症根源（尤其長期姿勢問題）一般需要較持續的治療及在家運動配合。

The number of sessions needed varies depending on the severity of your condition, how long you've had it, and your overall health. After your assessment, the physiotherapist will explain the expected treatment course and approximate number of sessions, and periodic reviews to ensure the treatment direction stays effective and avoid unnecessary prolonged treatment. Some patients notice clear relief within the first two sessions, though addressing the root cause — especially for long-standing postural issues — usually requires consistent treatment combined with home exercises.

針灸普遍只會感到輕微酸脹感，多數病人均可接受，治療師會因應您對痛楚的耐受度調整手法及力度。手法治療方面，治療師會先清楚了解您的痛楚狀況，治療力度循序漸進，並會隨時留意您的反應作調整，毋須過分擔心。如治療期間感到不適，請隨時告知治療師。

Acupuncture typically causes only a mild aching or heaviness sensation, which most patients find manageable — the practitioner adjusts technique and intensity based on your tolerance. For manual therapy, the physiotherapist first assesses your pain levels carefully and applies pressure gradually, checking in with you throughout. There's no need to worry — just let the therapist know at any point if you feel discomfort.

建議留意三點：(1) 資歷— 是否香港註冊物理治療師，有否相關專科認證（如針灸治療師認證）；(2) 治療方式 — 是否會先做詳細評估找出痛症根源，而非單靠儀器「做機」舒緩；(3) 個人化程度 — 治療方案是否因應您的個別情況設計，並會教授您日常運動及姿勢改善方法，幫助減低復發機會。Cordial Physiotherapy由註冊物理治療師暨護士主理，持有PolyU物理治療碩士及HKPA認可針灸資格，堅持個人化根源治理，拒絕工廠式做機。

Three things worth checking: (1) Credentials — are they a Hong Kong registered physiotherapist with relevant specialist accreditation (e.g. acupuncture certification)? (2) Approach — do they conduct a thorough assessment to find the root cause, rather than relying on quick machine-based relief? (3) Personalization — is the treatment plan tailored to your specific condition, including guidance on exercises and posture to reduce recurrence? Cordial Physiotherapy is led by a registered physiotherapist and nurse holding a Master's in Physiotherapy from PolyU and HKPA acupuncture accreditation, with a focus on personalized, root-cause treatment rather than factory-style sessions.

公立醫院物理治療輪候時間較長，每次治療時間及次數亦受資源限制，較難安排個人化長時間跟進。私家物理治療（如Cordial Physiotherapy）可彈性預約時間，每次治療時間較充裕，治療師可一對一深入評估及制定個人化方案，並持續跟進治療進度，調整治療方向。費用方面私家相對較高，但部分病人可使用公司醫療或個人保險理賠單據。

Public hospital physiotherapy typically involves longer waiting times, and session length and frequency are limited by resource constraints, making sustained personalized follow-up harder to arrange. Private physiotherapy (such as at Cordial Physiotherapy) offers flexible scheduling, more time per session, one-on-one in-depth assessment, and a personalized plan that's continuously adjusted as treatment progresses. Private care generally costs more, though many patients can claim receipts through company medical or personal insurance.